Currently, a website is a dynamic medium that naturally would grow with time to include additional content as well as the integration of new components and features. Maintenance of the website is crucial to ensure that your content is refreshed in a timely manner offering the audience updated information on a regular basis as well as enhancing the stickiness factor by ensuring repetitive visits.

With the increase in content and complexity, it becomes difficult to manually maintain the site and therefore tools are considered be used for updating, analysis and checking the site. Therefore, making use of content management and website maintenance tools from the beginning is highly recommended to avoid difficulties and to avoid any unnecessary rework of things. Examples of tools that should be used:

The use of a professional web authoring tools should prove to be handy and efficient since during website maintenance, the need to modify or add some web pages could arise. There are a number of professional or even free web authoring tools that could be used in case needed.
In case of having a dynamic website that requires regular updates, a web content management system (CMS) must be used. A web content management system (CMS) is the software used for creating and managing web content. It is used to manage and control a large, dynamic collection of content on a website/portal. CMS facilitates content creation, content control, editing, and many essential content maintenance functions. Usually the software provides interface where users with little or no knowledge of programming languages and markup languages can create and manage content with relative ease of use. Some of the benefits of a CMS system are ease of use, quick access to content, automated templates, content workflow management, versioning and more.

All websites must make use of analytical tools which are either provided along with the hosting platform or acquired through third party services.

Analyzing website activity is vital to measure the effectiveness and success of a website and thus making use of advanced analytical tools is very important. On the other hand, the hosting provider must provide an advanced analytics measuring tool as part of the hosting agreement.

Appropriate testing tools should be considered to ensure proper quality.
Part of the maintaining a website is testing the different aspects involved in it whenever needed. Such tools may be used to perform different kinds of testing like page speed testing, website load capacity testing. Off course a major part of testing will still be made manually by the developers, QA team and the different stakeholders.

A knowledge base tool may be used in order to facilitate knowledge sharing between internal resources that are working on the websites.

Issue tracking tools may be used in order to facilitate the communication between the government entity and the service providers.